Wednesday, December 19, 2007

12 Steps to Promote Your Site Using Online Social Media

Last year saw the arrival of online social media. If you operate a website or blog, you would be well advised to realign your site to exploit the popular social media sites for increased traffic.

You should also introduce social media components to your site because web users are experiencing these new forms of interaction on more and more sites and they will have an expectation of the same from your site too.

If you want to attract repeat visitors and want them to stay longer, your focus for the next few months should be on the social aspects of your site.

Social media uses technologies like RSS, blogging, podcasting, tagging, etc. and offers social networking (MySpace, Facebook), social video and picture sharing (YouTube, Flickr), and community-based content ranking (Digg, MiniClip) features.

The central theme of these sites is user generated content used for sharing amongst other users. The social aspects of these sites allow users to setup social communities, invite friends and share common interests.

You don't have to change your site immediately to take advantage of these new technologies. Introduce small changes incrementally and you will be well on your way to measure up to your visitors' new expectations.

Step 1. Declare who you are to the online community. People should be able to relate to you. Unless they know more about you, you will be just an unknown identity and most people don't like to deal with people they don't know. Create an About Me page to líst your achievements, skills and aspirations.

Step 2. Create a MySpace page and link your biography in the Profile of your MySpace page. Also provide a link back from the MySpace page to your website. Spend an hour every week to develop your online social network in MySpace. Invite a few of your new friends to write blog articles at your site about your products or services.

Step 3. Install a free blog and start publishing at least one article in your blog every week. Provide an easy bookmarking feature to social bookmarking sites like del.icio.us. This is done by providing an action button for each article in your site. The action button takes users to the submission page of the bookmarking site.

Step 4. Provide an action button for direct posting of blog articles to Digg. Digg is a popular news ranking site. A well dugg article will bring thousands of visitors to you.

Step 5. Provide a forum at your site for users to discuss your products and services. Don't delete negative comments because they provide insights into the improvements needed to serve your visitors better. However, censor hate speeches and meaningless bantering. Register your forum at BoardTracker. BoardTracker is a forum search engine.

Step 6. If you are offering products, allow users to review and rate your products. This will help you in inventory management because you may want to discontinue low rated products.

Step 7. Provide RSS feeds for your new products, blogs, forum postings, etc. An RSS feed provides teasers of your content. Users will use RSS readers to scan your teasers and visit your site for more information if the teasers interest them.

Step 8. Publish all your feeds at Feedburner. Feedburner provides media distribution and audience engagement services for RSS feeds. They also provide an advertising network for your feeds. If you have quality content, you will be able to monetize your content using their services.

Step 9. Create short how-to or new product videos and post these videos in social video sharing sites like YouTube and Google video. Provide a few start and end frames in these videos to introduce your site with your site URL. Post these videos using catchy titles, teaser descriptions, and appropriate tags to make them easy to discover.

Step 10. Provide embedded links to your remotely hosted videos on your site. This will save your bandwidth and storage space because the videos reside on the video sharing sites rather than on your site's server.

Step 11. As well as videos, use social photo sharing sites like Flickr and SmugMug to share pictures related to content on your site. Use the same title, description and tag techniques discussed earlier for social video sites.

Step 12. Provide a "Send to Fríend" feature for all the products and services you provide. This feature is a link that sends the article, product description, etc. to a recipient via e-mail.

Social media is not a fad. It is here to stay and brings a profound change to web surfers' experiences. Now is the right time to implement features that will make your site Social-Media-Friendly. Also, using marketing techniques that utilize popular social media sites, you will see a massive íncrease in traffíc to your site.


About The Author
Dave Foster owns and operates the "Solo Profíts" blog and podcast, guiding individual entrepreneurs and home-based business owners to online success using audio, video and multimedia techniques. Dave also explores the virgin territory of multimedia psychology and how to present your message effectively through these new communications channels. Want to discover more? Go To ==> SoloProfits.com

Monday, December 17, 2007

Key Marketing Methods for 2008

Isn't online marketíng by definition, expensive? Not necessarily. Online businesses are coming to the realization that in an organic environment like the Internet, organic marketing is required; paying for traditional or static marketing only gets you so far before it becomes ineffective. The consumer now controls your marketing.

What is Wrong With the Old Methods?

Old marketing methods are failing because users are beginning to wise up (Rise Up) against the old brute force advertising that tries to win users over through sheer volume, using abrasive web-page banners, unrelated Adwords displayed on the page, or repeated newsletters (most being restricted by anti-spam laws).

The old methods no longer work effectively for two key reasons. One is the fact that they are a "flash in the pan", directing users to websites only so long as you continue to pay for the campaign, the second reason is consumers are now at the stage where they either ignore them or go out of their way to block them (with plug-in based browser or email filtering).

Let's quickly run through some of the "traditional" ways to market on the web, and their failings.

  • Paid Campaigns - (These only work while active) Paid campaigns may lure people to your site, but they are regularly not your target market and after arriving they promptly leave (High "bounce" rate).

  • Banner Ads - People hate banner ads. Most of the ads on the Internet are loathed because they aren't relevant. Seeing a banner for a better ínsurance rate when on a gaming site is a massive disconnect for the audience and a significant portion of banner ads are plain abrasive to users. Filling one third of your page with banner ads will not íncrease the likelihood anyone will care.

  • Adwords - Adwords (PPC, Pay Per Click) have the same problem as banner ads, though to a lesser extent. Adwords work by displaying "sponsored results," in search engine results. Adword results are separated from normal search results so not many people select them and the unknown quality in the user's eye causes distrust (how do I know that a sponsored result is better than an organic result). Competition is fierce, with prices spiraling upwards, and returns staying constant. For more information see our article about Google marketing pitfalls.
  • Newsletters - One word: Spam. Because of the spam epidemic, users are becoming ever more wary signing up to receive mail from any online source. Legislation and the ever increasing ability of spam filters mean a continually shrinking audience (Restricting the ability to send newsletters, and filtering them before they reach your audience).

The "Old World" marketing relied on one or two large marketing sources to drive traffic with big budgets and marketing firms. You have to get people to create the "news" then you pay other people to distribute the "news", so you are pulling people into your "store" to show them what you have (whether they want it or not).

New Methods for Marketing

These days having others create and distribute your content for you is in vogue, this can mean syndicating your articles for other users to repost, paying users to review or rate your services, guiding users directly on forums or having users sign up to receive exclusive information. In every case, the handiwork of distribution is left to others.

Lets quickly run through some of the new "Web 2.0" ways to market on the web, and the reason you should try them:

  • Blogs - Blogs are a goldmine to both the reader and the writer. Blogging is less time consuming and considerably cheaper than traditional marketing. Blogs give you the ability to convey your personal thoughts on happenings in your industry and your personal and corporate life, letting you really connect with your audience. Another positive is the viral marketing component where you are referenced through various social media websites, search engines and other blogs, increasing both your credibility and searchability, making it easier for consumers to find and trust you.
  • Forums - Forums give you an insight into what people are talking about, letting you get directly into the heads of potential customers. An easy way to find an appropriate forum is by asking existing customers what forums they frequent. Join in conversations, threads, contribute to the community and become a trusted member, then you can give your professional advice and mention what you do for a living. You should approach this as a way to get insight into what people are talking about, with the side-effect of possibly generating leads. If you approach this as direct marketíng, the community will quickly tell and either ban you, or develop a healthy disdain of you.

  • Articles - Articles are a great way to show you are connected to the issues in your industry and the wider world around you. You can either submit your articles through a syndication service, or post it on your blog; even better is a combination of the two: Choose a topic you enjoy talking about and write an article (like this one!) with your personal opinion or some helpful advice. If it is well-written and educates readers, you will already have an edge on your competition.

The theme of the new marketing methods is tailoring your content to the audience. The intent is to create something readers want to read. Marketing is not about trickery or insincerity, it's about communicating your ideas with honesty and authenticity. If it is worthwhile to your users, then they will happily talk about the content and spread it around. You have to communicate authentically with your customers and it simply doesn't happen using "traditional" onlíne marketing.

A word of caution: if you try any of the above methods but approach them traditionally (as a direct marketíng channel) then not only will you annoy a great number of users, you will also damage your company image. Again I stress the above point, make the content something people want to read, not just marketing material.

Old Marketing Methods That are now Approached Differently

Benjamin Franklin said insanity is "doing the same thing over and over again and expecting different results." This is increasingly true for some of the more traditional forms of onlíne marketing. It's not so much what people are doing, but more a case of how they are being done.

Let's take a look at how we should be approaching some of the old marketing methods today.

  • Press Releases - Before we start, I'm sorry to tell you, but unless you are in the 5% of the market that people pay attention to, no-one reads your press releases - at least no potential customers do. A high percentage of companies marketing on the web use traditional methods of delivery, either in print or on a section of their website. Consider changing your press release to positively present your company then send it through a syndication service for papers and online news sources to pick up and republish.

  • Search Engines - Previously you had to specifically tailor your site to search engine specifications to ensure you had a high pagerank and were located at the top of search results. To put it simply, the important factor was how your site was presented to the user. These days although page display has an impact, it is far more important to have the right content on the site. Search engines now care more about content. Structure your pages logically and efficiently with appropriate content for each page, and be sure to link to those pages wherever possible, especially if you are engaging in blog or forum marketing.

  • Mailing Lists and Newsletters - With new anti-spam laws coming into effect, coupled with users increasingly annoyed at anything email based, mailing lists and newsletters are becoming far less effective. Ensure all the users on your mailing lists and newsletters have agreed to receive them. You don't need to re-ask permission from your existing líst, but be sure to let users op-out, and put an optional op-in form link in your communications.

Old-world communication can still be effective, but you need to ensure it is not your only approach.

The Conclusion?

Reevaluation is the key to a healthy online presence. You need to be constantly measuring and reevaluating your marketing methods to ensure you are not wasting money, and can take advantage of effective new methods.


About The Author
Sam Law and Julian Stone - Project, Task & Time Management specialists for: ProWorkFlow, ProActiveSoftware & Julian101.com

Thursday, December 13, 2007

Video Marketing - Its Different Manifestations

Just go through these facts and figures:

• "This [online video ads] could very well become the dominant form of online advertising... probably within the next 18 to 24 months" - Bob Hanna, senor vice president of sales with Burst Media-a group that offers publisher sites to advertisers.

• "Online video ad spend is to surge by 89% in 2007 and is poised to grow and in 2010 will be worth around $2.9 billion". - marketing vox.

• "At some time early in 2010, one in 10 dollars devoted to internet advertising will go for video placements" - David Hallerman, a senior analyst with eMarketer and author of the report 'Internet Video: Advertising Experiments & Exploding Content'

Well, if you have a sharp mind [and even if you don't], you cannot but notice the rising fortunes of video marketing. Video marketing is the next big thing in the world of Internet marketing.

Video marketing entails the use of video for conveying your message to the audience. Most experts believe that videos are more effective when it boils down to establishing an engaging and interactive platform to communicate with the target audience.

If you too are interested in entering into the world of 'online video marketing', then it will augur well if you are aware about the various forms of video marketing. Video advertising is one of the basic forms of video marketing. In case of video advertising, the advertiser makes use of the video that is already being run across television channels. Usually, the video is edited to shorten the duration. This also makes the video more appealing to the online audience. At times, the video might be stripped of its sound to fasten the downloading speed.

However, experts believe that running the same video for your Internet marketing campaign as well as on television channels is not a good idea. According to Amit I. Budhrani of Alza Management Institute, "Most advertisers feel that the content for a video advert can be borrowed from their own TV commercials. However, this is not the case. One needs to clearly differentiate between a video advert and an advertisement made for the TV. Video made for a TV can nevër replace video that is required for the Internet. And it will not make a good impression about the company in the eyes of the people since they can quickly make out that the ad has been copied directly from the TV. If this happens then one is likely to löse out on viewers since people will not care to view the ad of the company ever again. Hence the company will loose viewers instead of gaining them. And this will be a very big loss of opportunity."

Budhrani also adds that, "People are not going to spend their bandwidth on ads that can be seen on TV. In other words, if you have to capture the attention of the online audience, then you have to present them with fresh content that is creative as well as engaging."

Ron Coomber of ITV agrees with the opinion put forward by Amit I. Budhrani of Alza Management Institute. According to Coomber, "The conventional 30 second TV commercial will not be as effective when presented on the Internet." According to Lanctot of Avenue A/Razorfish, "It's easy to repurpose TV Ads, but it's not a good idea. Everyone seems to agree, but they keep doing it."

However, winds of change are slowly sweeping in. According to Treffiletti of Carat, "We have some clients who have allowed us to actually shoot video for [the Internet]. In addition, when they're shooting a commercial and they have the A roll and the B roll, the B roll has a lot more life now. We can actually use that extra footage."

The other form of video marketing that has been attracting the attention of business houses and corporate sector happens to be in-text video advertising. In this particular form of video marketing, a video gets uploaded and subsequently played whenever a user scrolls over an underlined text.

Experts state that in-text video advertising is a highly efficient method that can be precisely targeted towards a particular segment of the online audience. This is because a person will be induced to take his mouse over an underlined word only if he can relate with that word. For instance, a young mother might roll her mouse over words like 'bottle feeder', 'baby diapers', 'infant care' etc. This is because as a mother of an infant, she can relate with these words.

In-text video advertising is a user-initiated form of advertising. This means that the video will be played only when the user opts to roll his mouse over a phrase or a word.

Advertisers also have the option of going in for 'product placement in video'. This form of video marketing is similar to 'in-film' advertising wherein the product is placed in the video. For instance, one can notice Omega watches in James Bond movies. 'Product placement in video' works on the same line except for the fact that the same is done in the virtual world and through an online medium.

The products are integrated in the online video. At times, the viewers are also allowed to interact with the product in question. This increased interactivity enhances the engagement quotient of the advertisement.

'Advertiser funded video' is one more manifestation of video marketing. In this form of video marketing, the advertiser creates the content of the video but the same is run on third-party websites. The video seeks to entertain, inform or educate the viewers as well as to convey the information of the advertiser to the target audience.

One can also directly deliver the video to consumers via email. This form of video marketing is known as 'direct video'. However, this is a relatively new form of marketing and is yet to be exploited in a big way. The rise of Web 2.0 has allowed advertisers to deliver videos in HTML [Hyper Text Mark-Up Language] and thus avoid languishing in the receiver's bulk or sp@m folder.

Most experts believe that this form of video marketing has good potential especially considering the fact that an increasing number of netizens are now opting for hi-speed broadband connections instead of the traditional dial-up connections. This is good news for those opting for 'direct video' as research has proven that those having broadband connections are more receptive towards video.

The growing popularity of such sites as YouTube has opened up one more avenue for advertisers, business houses and the corporate sector. One can place videos in social network sites. According to a report that appeared in Reuters, "YouTube, the leader in Internet video search, said on Sunday viewers are now watching more than 100 million videos per day on its site, marking the surge in demand for its "snack-sized" video fare."

Experts state that this particular form of advertising has great scope provided the videos feature original content [that is the ideas for the video are not directly uplifted from the ads that are run on television] and are high on creativity.

And, if you do not want your video to get featured in a social networking site, then you can always have them displayed on mobiles. Experts state that since the number of mobile users is showing a tremendous íncrease, one can go in for mobile video marketing. According to Jim Cook of MobiADNews.com, "there are currently around 2.5 billion mobile handsets in the world, roughly the same number as TVs and PC's combined."

Those conversant with Internet marketing dynamics state that mobile users are showing a tremendous appetite for videos. As MobiADNews.com puts it, "A number of recent studies have shown that consumers are actually very willing to receive ads on their phones as long as certain conditions are in place."

Most experts state that people are willing to see videos on their mobiles as long as these videos are relevant to their needs and desires. Similarly, viewers also expect something in return from the advertiser after watching his/her advert. Experts also believe that mobile video viewers want an assurance that they can opt-ín or opt-oüt of the video.

According to the Interactive Advertising Bureau, UK, "there are already many types of mobile video ads available including banner ads, text ads, search ads, short code response numbers in print and TV and ads inserted between levels of a game. Essentially, the choice available to advertisers is as large as that of internet advertising and it is recommended that - in the same way as internet – marketers select only the forms beneficial to their brand and campaign."

Thus, there are various forms of video marketing. Advertisers, wishing to use this form of Internet marketing, should carefully weigh the pros and cons of each form of video marketing. They should also weigh their intentions and objective campaigns of their online marketing campaign against each form of video marketing and select the one that will help them to gain maximum mileage.

As Interactive Advertising Bureau, UK puts it; "online video takes this to the next level by delivering the content we love to other portable video players. This leads to accessing video content in entirely new places; living rooms and cinemas are no longer the only place to view video."


About The Author
Punam Parab is a freelance writer who takes an active interest in the field of internet marketing and search engine optimization. She regularly writes articles that deal with the various facets of internet marketing and the developments taking place in the field of internet marketing. http://www.alzains.com

The Art of Website Maintenance

Now that you've designed and launched your website, you have a powerful marketing tool for your business. But, your website is only as useful as the content is current. The process of keeping the content on your site current is called website maintenance, and it's important to keep both visitors and search engines supplied with new information. Just like regular maintenance on your car, you have to make changes on your website every few months to make sure that things run smoothly.

If you update the content on your website on a regular basis, potential clients will be drawn back to your site to find out "what's new". The search engines pay visits to websites in their queue regularly. The catch is that you'll stay in the queue only if you update your site regularly. If the search engines visit your site several times in a row, and don't find anything new, they may decide not to come back-which can be a blow to your search engine rankings.

So, when is it appropriate to update your website? You don't want to waste time and monëy nitpicking at your site if you don't have updates of real value to add. You should update your site if you've:

- Grown your skills. Have you gotten a new accreditation? New licensing? Improved your skills? Any change in your skill set is a great reason to update your website - and your potential clients - with your new capabilities.

- Expanded your products or services. Do you have a new offering? Add it to your website and start making new sales in that area.

- Completed a successful project. If you've just finished a project, include it on your website. Create an online portfolio, add a case study - build a section on your website to use as a place to show the world your success.

- Gotten more testimonials, or added to your client list. Including more feedback on your offering helps to build your credibility. Be sure to get a testimonial from each of your successful client projects. Updating your testimonials regularly will also show clients who have visited your site a few times that your offerings are "up to snuff".

- Written an article. Writing articles is a great way to keep your website up-to-date and to put more content on your site. Search engines love content-rich sites, and visitors will love to see the new information. So, if you write articles to educate your clients and promote your business, be sure to place them on your website as well. They're likely to be full of keywords related to your area of specialty, which will help your ranking in the search engines.

- Issued Press releases. You should post all press releases and other information you publish about your company to your website. You nevër know who may be visiting, and you may get written up for your accomplishments.

- Made changes in your business. Have you hired someone? Changed your business structure, and you're now required to notify the public of that? If so, you should probably review your website and evaluate how you can add that information.

- Made Yearly checkups. You should do a basic review of your site at least once a year, to make sure that the content is current. Some things to look for include:

  • Your copyright statements should be updated yearly

  • Test and validate your links, to ensure that they still work

  • Your time references should be changed. If your "About" page says how many years you've been in business, this is the time to change that!

  • Your pricing and offerings - do you have new products or services? Have your prices increased over the past year?

Spotlight any major updates on your home page as well, so that people will learn of those updates as soon as they enter your site. The search engines will also discover the new update as soon as they enter your home page if you leave a bit of information, with a link to the full story, on the home page. That will act as a breadcrumb for the engine to follow - the engines will follow your link to learn more about it.

Any of these reasons, and dozens of others, are great reasons to make changes to your site. If you make keeping your website current a priority, it will pay off with better search engine rankings and increased sales and leads through your website.

Once you've decided to make your changes, the next choice is how to go about doing that. There are two steps involved in maintaining your site:

1. First, decide whether you prefer to edit your content on paper or online. This can be done in a couple of ways. You can start by printing the pages that have outdated information and then updating that information on paper first. Or, you can copy and paste the outdated content from your website into a word processing program such as Microsoft Word and then edit that file on your computer.

2. After you have updated your text content you can choose either to make the changes yourself or to hire a web designer to make the changes. There are several tools that you can use to make changes to your site yourself. We recommend an easy-to-use tool called Macromedia Contribute. It's fairly inexpensive, its simple to set up and learn, and it allows you to back up to older versions of your site if you make mistakes.

We suggest that you use this tool to make only simple text changes. More complicated changes - for example, to the overall design or navigation - are more difficult to make, and having a professional make those changes will save you energy and frustration.

If you are comfortable with a more complicated software program, then we recommend a professional-grade tool such as Dreamweaver. With a better software package, you'll be able to make some of the more complicated changes yourself.

By building more and more current information into your website, you will also begin to build trust with your potential clients, since they will have a snapshot of what's currently happening in your business available to them. Your website can go a long way towards making sure that your online prospects know, like, and trust you - which can lead to more sales from your website.


About The Author
Erin Ferree is a brand identity designer who creates big visibility for small businesses. Her workbook, "Design a Website That Works", will walk you through all of the questíons that you need to answer in order to create the best possible website. Elf-Design.com Elf-Design Web Workbook

Eye Tracking, Statistical Analysis and Site Success

How a subject views a book page, a store display, an advertisement or other visual stimuli is measured using sophisticated tools that track eye scan, also called eye movement. These tools measure which design elements capture visitors' attention and which don't.

Eye tracking is used in virtually every kind of marketing - TV ads, billboards, product packaging and web sites - to determine what works and what doesn't with consumers.

What Does a Visitor See on Your Site?

The layout of a site page is scanned differently by each visitor based on individual perception, interest, need, age, education level, computer monitor, browser settings and other variables that can be tracked in empirical, eye tracking studies.

The results of numerous eye tracking studies have been quantified, enabling web site designers and owners to optimize site pages for maximum impact and "stickiness."

Single- and Multi-Variant Testing

Single-variant testing involves changing one site element and measuring the impact on conversion rate, for instance. Multi-variant testing employs a series of simple A/B comparisons conducted simultaneously or sequentially depending on what's being tested.

Using statistical analysis, and eye tracking data across broad-spectrum demographics provides numerical sums based on number of observations and length of observations of different elements on any site page. That's something you want to know. What captures the attention of site visitors? What is ignored?

Single-variant testing is the simplest to initiate and track. However it's time-consuming and may lead to unsubstantiated conclusions. Multi-variant testing is a more efficient means of determining which site appearances and features deliver optimum results, i.e. the highest conversion rate.

However, multi-variant testing is more complex than changing a single variable and waiting to gather the A/B test results. It could take months to optimize a site for conversion. Further, single-variant testing often requires the tester to make certain assumptions that may or may not be true.

For example, a change in type font shows a boost in conversion ratio. Is it logical to assume the change in font style is responsible for the improvement? No. In fact, this fallacy is called "post hoc ergo propter hoc" in the world of statistical analysis. Roughly translated, it means "after this therefore because of this."

Simply because something occurs (an improvement in conversion rate, for example) after a single-variable change has been made (the change in font) does not mean that the improvement in conversion rate is due to the font change. The improvement could be based on another factor entirely.

Planning Your Test Model

"If you don't know where you're going, any road will take you there."

If you blindly (or wildly) change design elements without a thought to site improvements, all you've done is collect a lot of data. In order to determine which changes to a site improve conversion rates, it's important to first define what you're looking for - your test metric. What site element or elements will be compared?

Next, in order to develop useful data, you must determine how you'll measure and compare functionality. What methodology or "conventions" will you employ to determine a reliable outcome?

And finally, you must be able to develop a strategy that optimizes site success, however that success is defined by you. Here's an example.

Let's say you want to determine which checkout software is better for your bottom line. Before you can conduct your test, you must first create a test metric - a measurement that defines the term "better" in your query: which checkout software is better?

You might determine the test metric to simply be the number of visitors who convert. That's easy to measure, but it may not provide the complete picture. Perhaps a more useful measurement of which checkout software is better is the dollar amount each visitor spends. Or the number of repeat buyers you see. An íncrease in the number of page views, number of unique visitors or a jump in bandwidth, indicating an íncrease in downloads from your site - all of these are reasonable test metrics depending on your mission. This leads to the next step in developing accurate statistical analyses: how will comparisons between the A/B elements be measured or quantified. What test "conventions" or methods will be employed? Will you count all site visitors in the study - even those that bounce - or will you limit the test pool to those who actually put something in their cart? Or actually reach the checkout but abandon the shopping cart? Or actually complete a transaction? Determining the methodology of your single-variant or multi-variant testing prevents jumping to unsubstantiated conclusions.

And finally, what steps can be taken based on the test results you develop? If you can't answer this last question, why are you going to all the trouble to conduct the test and collate the data? If you get result Y, what can you do with that information versus result Z? This is where statistical analysis is turned into a practical, organized strategy for improving conversion ratios.

Once the test metric(s) and conventions are established, you run an A/B comparison test using the two different checkout models.

Checkout A requires two clicks to complete a transaction. Checkout B requires six clicks to complete the same transaction. Your test results reveal that the more complicated checkout model leads to a higher percentage of shopping cart abandonments. So can you assume that checkout Software A is better than Software B?

If your test metric was a simple count of software usability, Software A is the clear wínner. But what if your test metric was to determine which checkout software led to the highest "per visitor" purchase amounts? And test results reveal that checkout Software B delivers fewer purchases but purchases of higher value. In this case, Software B would be the better choice. That's why it's essential to determine each test's metrics and conventions.

Measurement Tools

There are a lot of software packages to help in gathering test data. One, called Crazy Egg provides different GUIs of site activity - an overlay view, a líst summary and even a heat map showing what's hot and what's not on your site. Easy and effective analysis.

Another popular conversion rate analysis software is Click Density, which provides real-time visitor data to help improve everything from content architecture to link placements.

Click Tale tracks every movement of visitors as they move through your site. This data is then translated into animated graphics to help you understand visitor behaviors from the time they arrive until they leave.

Finally, consider using Google Analytics - the simplest statistical analysis tool available. And it's free. Google Analytics provides snapshot views of your site's activity, allowing you to perform tests and analyze data in seconds instead of spending hours poring through report after report.

The point is this: to improve site conversion rates requires an understanding of eye tracking and statistical analysis to produce a useful optimization strategy. The hit-or-miss approach is simply too time consuming. So, if statistical analysis makes you light-headed, hire a professional who can design and validate test metrics and translate those findings into actionable strategies.

That's how you improve site performance systemically and efficiently.


About The Author
Joel Tanner is a seasoned internet marketing consultant who has been educating web designers on the best techniques in search engine optimization and conversion rate optimization for nearly a decade.

How to Write a Media Release

How to Write a Media Release

Did you know that publicity is supposedly seven times more effective than advertising? And it is free – that is if you do it yourself. If you know the elements of writing a good media release to capture the attention of journalists, you can benefit from free editorial coverage. Here's a few tips to help you write a media release.

The Beginning

The first and most important thing is to have something interesting to say. Consider your USP – just like in sales. It's your unique selling proposition. After all publicity is "selling". You are selling a story idea to the media. I like to call it the unique shining point. It really needs to stand out, shine, be compelling – not an advertisement, not a boring product plug.

Another element that will really hook the journalist in is to consider the ESP the emotional selling point. Often it is the human element in the story that will capture the reader's attention therefore the attention of the media. Think about what your story is. What is your background? Have you overcome any obstacles to get where you are today? Any achievements or milestones? Where is the human interest?

What's more compelling? An announcement about a wedding limousine service, or the 30th anniversary both in marriage and business of the couple who run the service? This is a story I helped someone uncover in a seminar I conducted. The couple later went on to get a full page colour photo and editorial story in a wedding supplement in their local paper – for free, just by working out the human element of interest to readers.

WIFM

What's in it for me? Or what is in it for them. How does your product or service help others? Your media release needs to state that key element. How will the reader benefit?

It's uninteresting to just say, "Jones & Smith Accountants today announced the launch of their revolutionary new accountancy software package... Better to state – small businesses now have a better way to measure, monitor and manage the costs involved in running their business, thanks to Jones & Smith's new online measurement & analysis accounting system.

The Heading

Write a catchy headline with a short, punchy phrase. Observe how headings are written in newspapers and magazines. You need to grab the reader's attention. Of course that is if you are planning to post your media release snail mail with your product sample or full media kit. But most releases these days are emailed. However, the same principles apply. Use a compelling subject heading or the journalist will simply hit delete. Make it provocative.

The Content

Have a bright opening; start with your strongest point first. Instead of the conventional "today announced that" lead, you should make your release stand out from the crowd with a strong, compelling lead paragraph. Since editors and journalists get so many releases every day, you only have seconds to grab their attention. The first paragraph is where your important information goes, but it needs to be written in an exciting, creative, interesting way.

Consider the 5 W's – Who, What, When, Where, Why; This is an easy formula to remember when writing your release but it is still not enough without some "zing" or compelling elements to "hook" the reader in.

Again - how does it help? Remember the benefit to the reader and perhaps include some "how to" tips on whatever your product or service is.

Use memorable quotes; either of you or someone well-known who can endorse your product. Quotes are often used by the media as they make the story more "real" or personal. A good quote can include why you've started this business or developed your product or how it helps your target audience.

The Format

Title it "Media Release" and always include the date. Include your contact details of telephone, mobile, email and website address. Use letterhead and keep the content to one page – any more and you will löse the journalists' attention. When using email, cut and paste into the body of the email – don't send an attachment.

The Contact

Send your release to the appropriate person – be sure to do your research. Chëck that the "food editor" is still just that and not now the "finance editor". Find out the name of the person and their direct email.

Always follow up with a telephone call or email and keep your media liaison consistent. If you provide good information you are not a nuisance, you are providing a service. Journalists and editors need our information to fill their newspapers, magazines and radio shows.

Supply a creative photo or suggest a photo opportuníty that will add to the impact of having your information publicised.

Gaining publicity in the media will help you become known as an expert in your business field; it will enhance your image and reputation and help you to grow your business.


About The Author
Sue Currie, the director of Shine Communications Consultancy and author of Apprentice to Business Ace – your inside-out guide to personal branding, is a business educator and speaker on personal branding through image and media. Sign up for free monthly tips on personal and professional PR at ShineComms.com.au and learn more about how you can achieve recognition, enhance your image and shine.

Understanding Search Engines So You Can Get a High Ranking

Understanding Search Engines
So You Can Get a High Ranking


Just 5 years ago getting a high ranking in the search engines was easy. As search engines have gotten smarter it has become impossible to get a high ranking in the search engines with gimmicks. Now the only way is to have one of the best pages about your topic and lots of people agreeing that it is one of the best by linking to it. Before explaining how to get high rankings in the search engines it is important to understand some basics about search engines.

If you were to run a search engine what would be your number one goal. This one is simple; you would want to be the most used search engine on the Internet. The only way to become the most used search engine is accuracy. People use a search engine for one reason and that is to find what they are looking for. When I first started using the Internet 12 years ago, it was difficult to find anything in a search engine. You would type in baby toys and get hundreds of sex toy sites with a few baby toys sites mixed in. Now you type in baby toys and you get baby toys. The reason Google became number one was that for several years they had the most accurate results. So if you want to get a high ranking in a search engine for the terms your pages are about, then you must give the search engine what it is looking for.

The search engines became more accurate because now they look primarily at one thing. That one thing is content. The only way for a search engine to find out what a page is about is to scan the page and see what it is about. Yes, there are a few other things the search engine looks at but none of those things matter if the content does not match what people are typing in a search engine. If you want to rank high in the search engines, you must make a great page specifically about the topic that page is about.

Natural Language

It also matters how you put your content on the page. One of the things search engines look at now is natural language. You cannot just put a search term a bunch of times on the page. It is true than once upon a time that worked. But stacking search terms no longer works. Search engines look at how many times a term shows up in a sentence and how many times it shows up in a paragraph. In a normal paragraph you will not have a search term that shows up 6 to ten times. That is not the way a paragraph is normally constructed. When a search engine sees this it counts against you and not for you. The same is true about sentences. So be careful how you word your content. Try not to put the same term multiple times in a sentence or several times in a paragraph.

It is also a good idea to make sure you write in complete sentences and make your content read well. This is not just a good idea for search engine consideration but also for the reader of your page. You want them to find the page informative and easy to read. Having them come back and telling their friends about the page is important. If they find it interesting enough, they may just give you that all-important link to your page.

Here are some other things to consider about content.

The content of your page is not just limited to the words written on the page. Search engines also look at how you present your content and what you say about it. For example, every page in your site should have a title. This is the first thing written on the page such as the title to an article. When you present a title you place it as a heading. Heading tags are a way to tell the search engines this is what my page is about. To be effective your heading needs to be about the same thing as the rest of the content of your page. You can also put sub headings on the page. You can title different sections of the page with heading 2 or heading 3 tags.

Search engines also give you two places to tell them what you think your content is about. This is done through your meta title and description tags. These are the only two meta tags that most search engines look at so far as determining how they are going to rank your page. I do not even add a key word tag to any of my pages. The meta title is the place where you tell the search engine what your page is about. It can be exactly the same as the title on the page itself (your H 1 tag or page heading). Your description tag gives you the opportuníty to describe the content of the page to the search engine. The description needs to be short and to the point. It should be no more than two sentences but preferably only one sentence. There is no reason a good description of a page cannot be made in one simple but complete sentence.

Last but not least is the overall content of the page. Make each page about one thing. The more topics your page talks about the less credít you get for each topic. For example you want to make a page about the three most influential people in medicine today. You can make your first page generic and mention the names of the three people and their general contributions to medicine while concentrating on making sure every paragraph is about the main topic of "most influential people in medicine". Then, if you want to go into detail about the three individual people, make a separate page about each and have them linked to from the "most influential" page.


About The Author
Article by Rusty Ford, Editor Arthritis-Symptom.com .